Cleveland Optical - Cleveland, Ohio

Cleveland Optical es una empresa especializada en óptica que ofrece una variedad de servicios y productos para satisfacer las necesidades de sus clientes. Ubicada en la dirección 4732 Pearl Rd #1, Cleveland, OH 44109, Estados Unidos, esta empresa es fácilmente accesible y cuenta con instalaciones diseñadas para personas con movilidad reducida, incluyendo aparcamiento adaptado y acceso para sillas de ruedas.

Uno de los aspectos más destacados de Cleveland Optical es su compromiso con la comodidad y conveniencia de sus clientes. La empresa ofrece servicios a domicilio y entrega el mismo día, lo que permite a los clientes recibir sus productos en la comodidad de su hogar en un plazo muy corto de tiempo. Además, la empresa acepta una variedad de métodos de pago, incluyendo tarjetas de crédito, débito y crédito.

Cleveland Optical ha recibido un total de 41 valoraciones según Google My Business, con una opinión media de 4/5. Estas calificaciones reflejan la satisfacción de los clientes con los servicios y productos ofrecidos por la empresa. Los clientes han elogiado la amabilidad y el conocimiento del personal, así como la calidad y el precio de los productos.

Si estás buscando una empresa de óptica confiable y de alta calidad en Cleveland, Ohio, Cleveland Optical es una excelente opción. Con su compromiso con la conveniencia y la satisfacción del cliente, su amplia gama de productos y servicios, y su excelente reputación en la comunidad, esta empresa es altamente recomendada.

Se invita a los interesados a visitar la página web de Cleveland Optical para obtener más información sobre los productos y servicios ofrecidos. La página web proporciona detalles sobre la ubicación, los horarios de atención y los métodos de contacto, lo que facilita a los clientes planificar su visita y realizar preguntas.

Opiniones de Cleveland Optical

Emily

5/5

Such a great optical! The owners are the sweetest people and go above and beyond to make sure you get the perfect pair of glasses or sunglasses! Their prices are very fair and I would highly recommend this place to anyone needing glasses or prescription sunglasses!! We will definitely be back.

Nick Z

5/5

This is probably the best optical in all of the Cleveland area! The owners are extremely nice, helpful, and truthful. When we picked out our Ray bans, they helped us shape and mold them perfectly, so we did not look foolish. They are very fair and treat people very well. I would highly recommend this place to everyone in Cleveland and surrounding areas.

Big Jo

1/5

This place is full of insurance fraud caresource insurance is government medicaid there is no copay they are charging Recipient a $40 copay when the insurance is provided Medicaid for person 21 years of age and over. Caresource fraud department has been contacted as well as Ohio Medicaid as well as Ohio fraud unit and any other other entities

Anthonyg Warner

5/5

When I personally checked with my insurance I found out that I only had a $40 copay for the poly lenses. I was looking for a optical that took my insurance and also had a descent selection of frames. I was pleasantly surprised at the quality of frames and the selection that was available to me. Also the service was great. They took their time to explain all my options. I left very satisfied with it all. Great place for eye glasses and the workers are great too.

Nicole Krause

1/5

Google says they are open.
Hours say they are open and accept walk ins but they are closed.

Helen Santaella

1/5

Worst customer service ever.I had 3 appointments set one for myself and my 2 kids. One of them has different insurance. All I asked was if they had WiFi so I can pull up the picture of my daughters card. The receptionist kept brushing it off. When a man came from the back I explained that if I had the WiFi I can present the card information. He said the WiFi info should be in the folder next to the receptionist. I’m thinking why didn’t she just check for me. Or she could ’ve said we don’t have or provide WiFi to our guest. But she didn’t say that. So when he checked I said thank you for checking. I felt like she wasn’t checking or just ignoring me.I didn’t say Anything with an attitude or a tone. So when he then told me that we don’t have to give you the wifi Information. You’re not entitled for that. I was kinda shocked because I’m just expressing that I felt like she was ignoring me or disregarding what I’m saying. So he started going on that it’s not something that they do. An I’m like ok I understand I was just saying that’s how I felt. So he went on to tell me that it’s not how it works there. So I’m like ok I underStand I’ll just forget her appointment and do my son and I appointment. He proceeded to say ok just wanted to make sure you understand. I said yes I understand more than one language Ill under stand you in both. So I sat an talked to myself an my daughter cause I didn’t like the way I was being treated as far as customer service goes. The man Called me back up an said well since your not happy with our service you don’t have to be seen. I’m like no it rd ok just see my son and I. I also mentioned that I worked in a medical facility previously. He cuts me off and says so you think that gives you privilege. He then said we will not serve you. You can leave. Then I asked for the document I filled out back and he would not give it back. I said “ that has my proprietary information on it. Please give it back.” He refused to give it back to me. He then ripped the document and threw it in the trash. I told him that I would call the cops on him because that document has my personal information on it and my kids personal information on it. He then
flashed a badge that said pastor on it, which is crazy to me because that’s how a pastor treats people nowadays. And you’re gonna pose as an officer by showing a badge. I’ve never been treated with such horrible customer service.

Paige kay

5/5

Loved their selection. Very polite staff. Only minor complaint is the man doing the assessment (doing the eye test with the flipping lenses back and forth) was texting half the time. I understand sometimes bc it can be important. I didn’t mind that much. Other than that I love this place.

Shauntae W.

5/5

Me and my son came here for our eye appointment and glasses , wonderful people with great energy they treated us with respect on top of being funny ! It was a very comfortable atmosphere the bonus was the fish station being played . Copay was affordable ! Thanks so much can’t wait until we get our beautiful glasses.