Herbal Planet - McDonough, Georgia

Keba S.

Went earlier this week and was so impressed with this place! The staff is very knowledgeable and helpful, and the cashier was VERY helpful and charismatic. Definitely recommend a visit; they have a variety of products.

Eyecandy

Came here to see what kind of essential oils they offer and i was so happy they have my favorite brand, NOW essential oils. The price is just the same when you buy online. They have a lot to offer, they even have a corner for fresh tea roots and powder. And if you want some good quality CBD oil they have it as well. This place is awesome. Will definitely come back here.

Catherine L.

Loved the store, but the older lady (Val) at the register was not very nice... I don't know who pissed her off, but her attitude would make me not want to come back to the store to shop... FACTS

Emma R.

Great selection and knowledgeable staff. I’ve been in here multiple times and they are always eager to help and work together if they don’t know something. The environment is very warming and I highly recommend them.

Alexis K.

Herbal planet is the best spot in the Atlanta/Atlanta metro area for bulk herbs and other natural products. I have been shopping here for over 5 years now and have yet to find another herb shop that compares. They’re hip to what herbs are becoming sought after and source them when I haven’t been able to find them anywhere else. And the prices are great!

I do however miss their smoothie bar soooo much. The best smoothies I’ve had until this day.

The one thing that I will say I don’t appreciate about the store is that I get the sense that I am being watched/followed as though I am going to steal something whenever I’m shopping around the store and not at the herb counter specifically. It’s rude and off putting behavior. If there is concern that people are stealing your inventory, get sensors at the door or hire a security guard. Loyal customers, regardless of whether you recognize them or not, should not be subjected to this rude behavior from employees with whom the customers should feel comfortable engaging with.

Overall, I’ll remain a patron as I continue my journey into herbalism.

IAm D.

I’ve been going here for two years, if not even longer. After my experience today, Herbal Planet will not receive another cent from me. I entered the store with a friend and immediately we were asked by an employee, if there was something she could help us find. I stated, no and let her know that we were pretty familiar with the store and their products, but thanks for offering.

It was as if I had never spoken, we were absolutely followed, hovered over and watched the entire time. It felt like we were under constant surveillance. At one point, my friend and I separated (as we were shopping for different items). I watched in disbelief as the girl at the “security desk” stared intently at my friend on the surveillance monitor screen as she shopped.

I immediately put everything away and walked over to let my friend know what I’d seen. Needless to say, she put her items back on the shelves and we exited- never to enter again.

All of your customers are not criminals and/or thieves! Some of us are honest, hardworking business owners who are just trying to support a local business.

Edit: After speaking with other colleagues, I have come to the conclusion that this was not an isolated occurrence. As of lately, the practice of following patrons around and watching them- to the point of making them uncomfortable is a normal practice.
Do better!

bella H.

I love shopping at Herbal Planet! The store is clean and well organized, and has such a fantastic variety of items. I can almost always find what I’m looking for, from herbal supplements to skin care products. If I can’t find something in particular, the employees are always eager to help find a good alternative. The employees are also incredibly attentive, and knowledgeable about products. Even when there’s something they don’t know, they’ve always been willing to help me find the information I’m looking for. The cafe has a fair variety, ranging from real fruit smoothies to hot teas and lattes. I love bringing friends in, and I would definitely stop in when you have some free time!

Tierra L.

I love the store and come here for soap. The staff is usually kind and pleasant but today Val didn’t seem so pleasant. She looked so irritable just because I asked to do credit instead of debt. Threw the pen on the counter. No need to be fake nice. Just stay home if you’re not happy to be there!