Halls Vision Clinic Inc. - Knoxville, Tennessee

Becky M.

My mother shared her experience with me and I felt compelled to post it. She needs an annual eye exam because she has an auto immune disease. She is a kind, beautifully composed, true representative of a southern lady who is paying for these services. The dental hygienist did all of her work and did it well. The “man with the title” required by insurance companies to pay the bills, came in, checked and approved the work, then proceeded to berate her about the time a medical appointment took as opposed to a eye check. It made her feel like she was inconveniencing him for “Taking the time three appointments took?” Literally, his words. Proceeding her appointment, there was a lady there, well before her, she only needed her new lenses put in her existing glasses. She had not been seen when my mom left. She commented on her hour plus wait time. I would have loved to have been there to ask the eye doctor that is supposedly running the show… did your employees not schedule this appointment? Should they not have blocked off the time you are getting paid for? Do you not have another assistant to put some lenses in an existing frame? If you have short staffed yourself perhaps you should not leave it to this guy to provide your customer service. I feel sorry for the staff that is required to work with him. Maybe you are short staffed because he is not nice to your paying customers or your staff. I would certainly look into it.

Nancy P.

I've been coming here for 12 years, the doctor is very nice and professional. The staff is very understanding and professional. 12 years going and I am still very satisfied.

Kandy B.

Very thorough and friendly staff and Drs. We really appreciate Dr Louthan and the courteous staff. Would highly recommend Halls Vision Center. 👏👏👏

MamaT

I went to see Dr. Badger as a new patient yesterday. What a gem! They valued my time and brought me back at my appointment time.
I appreciate that she is kind and explains procedures and costs. If you are looking for a new eye doctor give them a try. Highly Recommend.

My husband had an eye exam completed by Dr.Badger. She was friendly, professional and thorough. He ordered new bifocals at a very affordable price point.
Very happy with his experience.
⭐️⭐️⭐️⭐️⭐️ A+

Jori P.

Dr. Louthan is hands down, the best eye doctor around. He clearly cares for his patients and takes his time with each one of them. I have never felt rushed and each year I go I know I will receive a thorough eye exam. I can’t say enough about how great my care has been with Halls Vision Clinic. Highly recommend!

MEGAN S.

The folks at Halls vision clinic are by far some of the most caring people I’ve been blessed to know. They’ve always went above and beyond for my family and I over the years. They’re trustworthy and genuinely care about their patients. I’m so thankful for each of them. They deserve 100 stars in my book.

H P.

I have seen all three doctors here and I am so impressed with all of them!! The rest of the staff is great as well!!

Deanna M. B. F.

Staff may be nice and professional but I have been waiting since January 4th for my glasses no phone call. I called I was told they are on back order. Called yesterday and they have not returned my call. Really? I'm sure my insurance has paid for them already 🙄