AdventHealth DeLand Medical Office Building - DeLand, Florida

David Conarroe

I swore in 2020. It would be my last time at that hospital. Unfortunately I had to go back in April 2024. They have the worst care of any hospital I have ever been in you never see or talk to a doctor! I was there for 10 days, and saw the doctor in intensive care two times, never talked to the attending physician? That’s why in Deland they have the nickname the Band-Aid station!

Haley Scheer

Tyler at the front desk was extremely nice and patient. I was really impressed with how calm his demeanor was, even while dealing with aggravated patrons. He tried to cheer everyone up and kept the whole waiting room smiling by cracking lots of jokes.
My partner saw a physician there and was happy with their experience. Our wait was only 10 minutes and he felt listened to by the physician. It was an easy experience.

Rebekah D. - ENERGY Insulation, Inc.

The RN Cheryl working this afternoon was AMAZING to say the least!! She brought my little one and myself a drink and water and snacks. After a long troublesome day I thank you!

Bargee

One star is extremely generous but I don't have a choice as there is no option for a lower rating which would be more appropriate. I was admitted to test for suspected heart problems although I consistently maintained that it was nothing more than sever acid reflux. Over the next 20 hours I was poked, prodded, tested and humiliated every way possible running up a bill of $16,000.00!!! In the process, I had three sever acid reflux incidents which I reported and was completely and utterly ignored. Here I am being evaluated for possible heart problems, I report to the nurse that I am having severe chest pains and the nurse leaves the room and no one returns for over an hour!!! What if I was having a heart attack? I could have been laying on the floor thrashing around and no one would be the wiser since the nurse never reported that I was having chest pain. The level of incompetence I observed was beyond belief. I am going to give one example but there were many more (beyond the nurse abandoning me). A nurse took a gel capsule with time release pellets and opened the capsule, poured the pellets into a cup of water and handed it to me. I did not know what the medication was but I tried to swallow it. The problem is that the pellets sink to the bottom and do not come out. After two glasses of water, I simply wanted that nurse out of my room so I handed the cup back. She didn't even look to see if the medicine had been consumed. The capsule was designed to be ingested whole, not opened and poured into a glass of water. After that I was informed I was informed the doctors wanted to perform one more test before releasing me. The test was scheduled for 8 hours later!!!! After 2 hours I had simply had enough and discharged myself from the hospital hoping I would NEVER again have to go there again. People, if you have to be hospitalized, PLEASE go to Daytona Beach or Orlando. Medicare gives Advent health 2 stars. There a facilities in Daytona and Orlando with 4 and 5 stars. I hope my review helps someone avoid the incompetence I encountered.

End of story: after running up such a huge bill and administering every test possible, there was NO finding of heart related problems. The problems were in fact nothing more than sever acid reflux as I had maintained all along. I am now seeing an internist to deal with that problem.

Alf M

Was put into ED116 2 hours ago. No call button or blanket was offered. I haven't seen a nurse, CNA, Dr, or admitting. After an hour and a half I had to get up and get the call button so I could go to the bathroom. Absolutely ridiculous. Finally after 3 hours the Dr walks and asks me what's wrong with your ?. I stopped myself from cussing him out and politely explained I was there for something else. It was all downhill after that. I will be going to my Dr in the morning. Florida Hospital DeLand doesn't deserve any stars.

Christine B

This place is a freaking joke. They messed up my MRI scan so they had to X-ray part of my body and now are charging me for their screw up. I disputed the charges 7 months ago and haven’t heard one thing from the hospital. I’ve called twice to ask who I can speak to and they said no one. The complaint goes to multiple people to review. There isn’t one person responsible for communicating results of disputes. What kind of place operates like that. You should have someone in charge managing the disputes. I will never go there again. Complete incompetence on all ends!

Jodie Jones

The nurses on the second floor were awesome, very down to earth, very comforting they made me feel like I was important and it showed in all they did all day long for me. My first time at this hospital and is now my chosen hospital. Dr. Donohoe, Dr. Ahmed, nurse Nancy, Laura, even the dietary Dept was awesome I can't remember everyone's name but they freaking ROCK! Thank you for an awesome experience for a bad time in my life!

Mind Yo bidness

My experience was very bad. I was in the ER during their night shift and the nurses on the first floor were extremely rude and showed obvious signs of not caring. Their attitudes were very "i have better things I could be doing." One of the nurses with the big goggle-looking glasses and straight long hair actually used the words "ugh whatever I don't care anyways" to my boyfriend regarding the reason for his visit. I wish I found out what her name was but I'm sure that would be a waste of time.