Buy Rite Drugs - Apalachicola, Florida

Donna F

Call 1 I call Buy Rite, Apalachicola, FL to inquire about filling an out of town scrip. I am told it can be filled. My doctor's office calls it in.

Call 2 When I call to verify that it is ready prior to driving over, a second Buy Rite pharmacist tells me that he refuses to fill based on my state of residence (Fyi, the scrip has no connection to reproduction. I am a senior citizen)

Call 3 I call CVS, Apalachicola to fill scrip. CVS is unable to fill bc after refusing to fill scrip, Buy Rite has billed Medicare for it anyway.

Call 4. I report Buy Rite to Medicare, and open an insurance fraud investigation.

If Buy Rite's corporate policy is to refuse out of stater's scrips then say so up front. I am not here for a fight. I will simply go elsewhere.

However, Buy Rite refused to fill the scrip and then billed my insurance for that scrip.

I have been enjoying this area for years. Most companies here are honest and pleasant to deal with.

But fraud is fraud. Be aware.

Barbie Carlisle

Very friendly and professional customer service. For once, I didn't get hassled like at another pharmacy I've gone to and didn't have to wait all day to get my script filled. I'm going here for now on even though it's the opposite way of where we'd go.

P. Lozano

Super rude pharmacist. Tried to avoid giving our son his medication for adhd and most probably because my husband had his work attire on. My sons doctor upped his dosage on the same medication that was filled a couple weeks earlier. We offered to bring the other one back, we offered to video us dumping them down the toilet, just anything to get my sons medication and the pharmacist just kept being difficult. Everyone has a bad day and I've been here before but this was ridiculous.

Debbie Glover

I’m an “out-of-towner” and needed otc meds but wasn’t sure what to buy. The pharmacist didn’t hesitate to stop what he was doing to assist me. A1 customer service, plus it was very well stocked. They know their products.

Adriane Elliott

Pharmacist Patrick Wahlquist informed me to my prescription would not be fulfilled though the same script from the same provider was filled by their location in December. When asked if there was a company policy regarding this, Patrick Wahlquist insisted that the Florida Law gives him the right to refuse to fill any script unilaterally. When asked if there is a company policy that dictates procedure or if this was his arbitrary decision, he stated there was no policy. When asked to provide that information in writing, Mr. Patrick Wahlquist refused. Throughout this encounter, Mr. Wahlquist visibly had his hackles raised and violated my privacy by blurting the name of my prescription out loud from behind his desk. I look forward to what Buy Rite's parent company has to say about this, and what standing company policies apply to their employees.

Jennifer Hutcheson

I'm visiting from out of town and tried to have my doctor call in a RX to CVS to no avail. We both spent over 25 minutes on hold trying to reach the pharmacist. We gave up on CVS and I called Buy Rite and was able to speak to the pharmacist right away and have my RX filled. It was a great experience and I wish I had called them first.

Bev E

Friendly, super efficient, clean, helpful, so welcoming. I see these folks about once a year and cannot be more impressed. I love that they have their employees park on the grass to save the closest spots for customers. Little touches like that really speak to the culture of the business. Absolutely recommended!

Linda Gartner

Second time using Buy Rite while vacationing on SGI. Needed medication that was prescribed by my home physician. Prescription was called in at 1:00. I called to see what time I could pick it up around 1:15. Was told it’s filled and ready for you. Unbelievable! I will never use any other pharmacy when visiting!!! Thank you, Buy Rite!