CareSTL Health - St. Louis, Missouri

Miss W.

My daughter’s pediatrician was excellent! Very informative and interested in what my daughters had to say so I appreciate that..but the phlebotomist down in the basement was so rude so thats why Im giving 2 stars. She did not speak to us but had chicken in her hand eating and even after I spoke the first time she completely ignored me but proceeded to hold her hand out as if I knew what she wanted so I spoke again and she say Hi…. she was also very rude in the back with my daughters to the point I don’t want to bring them back.I feel that no matter what professionalism and some type of respect for patients need to be implied here, that was beyond ridiculous especially to me because I have worked in the medical field for over ten years and I could never treat patients like that or I wouldn’t have a job.

Thomas W.

My Dr. or nurse practitioner is amazing. You can tell she really cares. She never rushes you and listens tentatively to anything you have to say, even if it's not necessarily about your medical issues. She's not the only awesome person here. The nurse at Adult medicine is super friendly and willing to help in any way she can. I overheard her telling a patient that he needed his medicine and gave him the $12.00 to get it. Last but not least the nurse who preps you for the Doc or takes blood is just as friendly and awesome as the afore mentioned nurses. I would never believed my appointments would be so awesome and helpful. Keep it up ladies your truly amazing.

Miles A.

I have been bringing my children here for 8 years. We loved Dr Menon before he retired. Then Dr Krish came behind him and was excellent and very thorough as well… Now they have This Courtney Watza lady in there who couldn’t care less about us.. shes rude and aggressive.

My son (who never complains of pain)came in complaining about neck pain. This Dr Courtney watza was pumping milk and we had to wait on her. When she came in and examined my son she just wrote the pain off. She suggested he take Motrin 3 times a day for one week which he’s done, and still no relief.. he also filled out a survey that asks how often he’s sad and all that good stuff and she never even mentioned it.. what’s the point in having him fill out the survey if y’all couldn’t care less. U can tell the difference in care since dr menon and dr krish left. Currently seeking a new clinic after almost 10 years

EDIT: he is still in pain and is now getting stiff. Can’t turn his neck around without moving his entire upper body. It’s looking like an ER VISIT is needed. Mind you I went BACK to the clinic today Monday 11/27/23 to set another appointment and request some testing be ran (as they weren’t ran the first time) and the entire building was out for lunch. Dr Courtney Watza should’ve ran some tests instead of just feeling around his neck and throat..🤦🏽‍♀️😞😞 Furthermore Why would the entire building go to lunch all at once. That’s insane and so inconsiderate of the patients they serve.. smh

Amy H.

My family members have come to the Riverview location on several occasions for vaccines and to see pediatrics, and they asked me to share their experiences for them.

Nicole Crisp is an amazing PNP and has taken such great care of our 2 boys. The nursing staff does a great job as well talking to the kids and their families.

The adult medicine nursing staff is welcoming, caring, and efficient.
Thank you to the Riverview Staff!!

Sabrina A.

Yesterday visit was horrible,I felt like being 52 years old with little health issue like blood pressure,that it's impossible for me a Black woman to have good health,I was question about everything the normal person is see is out on maternity leave ,I does what she ask of me for better health results but these 2 ppl I saw yesterday ask me over 20 question,and when I asked were both of my parents living I said just my dad but started crying about mom because it's still fresh for me ,the doctor told me to seek behavior health ..like what ? There is no such thing as grieving I guess..it was like they were trying to put things in a laptop as to say their isn't any black healthy ppl on earth ..let me mention I only take 2 blood pressure pills of 5 mm ..I left this clinic upset normally I don't have any issues

Kai S.

Just left here today. Made an appointment for 100. I waited 3 months to find an opening. I got there waited in line for about 15 mins for them to tell me they do not do dental. This place is false advertising.

Peggy J.

My father received great customer service from the dental staff. I wish they could streamline their process to set-up appointments, such as returning calls in a timely manner.

Thanks

Larry M. J.

Quick easy service, my nurse practitioner Smith is the best! Nursing staff is always so accommodating nurse Billips is a big help always! Nurse Vanessa always send my meds through expeditiously with a smile.