Eastlake Vision Center Optometry - Chula Vista, California

Alex G

Dr. Mascareno has been our family optometrist for more than 8 years. He not only is he a great doctor, but he is very patient and friendly with adults and children. He and his staff are honest, and have ensured our needs and questions get addressed properly, as well as taking care of all details (insurance, frames, prescriptions, cleaning, etc.).

Dr. Mascareno ha sido nuestro Optometrista familiar por más de 8 años. El Dr. Mascareno es un grán doctor, muy paciente y amigable con los adultos y los niños. Además, el Doctor y su staff son honestos, y siempre se han asegurando de cumplir nuestras necesidades, responder nuestras preguntas apropiadamente,y cuidar de cada detalle necesario (seguro, lentes, prescripciones, limpieza de los lentes, etc.).

Karina Drew

Armazones bonitos, servicio frío pero coincidimos en que calidad de lente super mala, borrosa. No regreso!

Janice Pelayo

Excelente servicio. Una de mis mejores experiencias a mis hijos les encanta la variedad de lentes que hay en este establecimiento. Gracias por su paciencia y gran trabajo.

Huong Pineda

I had a fantastic experience, starting from the convenient appointment scheduling to the actual visit. The administrative team was incredibly friendly and supportive. Dr. Beck was not only polite but also provided me with valuable information. The entire process was efficient, and I was in and out within about 20 minutes since my prescription remained relatively unchanged.

Jose Lara

Terrible terrible customer service, they had me in phone hold for more than 40 mnts. According to Orquida, office manager, they are short of staff ?

Daniel Hernandez

Eastlake Vision Center Optometry is the best vision center I've yet to visit. They go to great lengths to protect their staff and the customer in these uncertain times. The staff is incredibly nice, helpful, and patient. The exam itself was smooth and fast with no waiting. It's also worth noting that their frame selection is not bad at all.
I've needed glasses for a long time now and this is without doubt the best vision center I've ever attended.

Anthony D

Great service and great care are hard to find. But sometimes, you hit the jackpot!
And when you do, don't let it go. The care that Dr. Mascareno and his team give their patients is priceless.
Thank you doctor for taking the time explaining my conditions to me in a way I can understand. I can clearly see 😉 why you and your staff are the best.
I will tell everybody to come see you.

jessika flores

Doctors are excellent. Staff is completely useless. Had my eye appointment done, no problem. Staff was horrible at communicating my health insurance coverage. Definitely not clear or concise. Left my frame so they could put on new lenses, and was never contacted or texted when they were done and ready for pick-up. When I finally went to retrieve them, there was no one present to fit them. I asked if there would be someone some time soon that would be able to fit them for me, they said "no, not till tomorrow". After making my way down all the way from mission valley there was no one to fit them for me. If the office is only open certain days a week if be completely fine with that, but why have staff present who literally can do nothing but answer phones. I could understand if this happened close to closing time, but this took place mid-day. I'm not one to leave bad reviews, but I strongly believe the office should only be open when a doctor is available or at least someone who can fit glasses. I don't think this is a crazy expectation from an optometry office.