Freedom Optical, Inc. - Cocoa, Florida

Olivia Womack Photography LLC

I had an excellent experience with the ladies at Freedom Optical! They were incredibly friendly and welcoming, and the location was beautiful and spotless. Their customer care is truly top-notch! They prioritize their patients and take the time to ensure you feel informed and cared for. I was impressed with how thoroughly they explained everything and educated me about my eye health. The technology they use is state-of-the-art, and this was my first time having a Tele-visit with the doctor to review my test results—it was seamless and very informative. I also had some additional exams that I’ve never experienced at other offices, which made me feel confident in the thoroughness of their care. I highly recommend Freedom Optical for anyone looking for exceptional eye care!

Darlene Gonzalez

So excited to visit the new location at cocoa village! Stacie and Kim are so welcoming and professional. Can't wait to check out the new styles! ?

Jessica Graham

I have all the screenshots and didn’t delete anything. Owner will lie and gaslight every negative review- beware!

It was a few years ago and I didn’t have a good experience. Just recently the owner on fb tried to invalidate my experience and gaslight me. Like, I’m glad you pride yourself on running a good business, but you dropped the ball with me. I didn’t even plan on leaving a review because yall were so new and I get it. But here we are.

First of all there’s not doctor in the building. You see and talk to him on a giant TV screen, which was different but not bad. Just, new. What made it a bad experience is when the doctor on the tv and the assistant in the room is scolding me like a child (I was 30 at the time i believe) for not having my eyes dilated at my old eye doctors. Even with me explaining I paid extra to have my eyes scanned there and I was told was better, since I get violently ill with eye dilation. They scolded and berated me till I said fine I’ll get them dilated at wherever they were pushing me to go since they don’t do that there. I left there in tears and I blocked there number because I had no intentions of ever going back for the second appointment to get my prescription.

I ended up paying for the full eye exam somewhere else and had a much better experience.

Bruce Donadt

I can't say enough positive things about Freedom Optical. Stacie and her staff are both friendly and true professionals. I started out buying my glasses at Sam's Club and after two tries, they still weren't correct. Stacie took the time to understand my lifestyle and how I use my glasses. She helped me decide on the right lenses and frames to provide me what I needed. I wasn't aware of all the variables that need to be taken into account to get the right glasses. In the end I returned my first glasses to Sam's club and I am very happy with my glasses from Freedom Optical. Thank you Stacie.

Jessica Patterson

My over all experience here was outstanding to say the least. These ladies that work here are extremely helpful and I definitely bought the best pair of glasses I’ve ever owned (Betty Johnson’s) and for the cheapest price I have bought without insurance plus I got premium lenses. Very satisfied with everything. Thank you again freedom optical!

kevin gray

I went in today for a 2-year checkup on my current prescription. And was overly impressed by the help and professionalism that I got from Stacie and Kim. They truly care about your needs and go above and beyond to meet your expectations. Highly recommend this locally owned and operated business. You will not be disappointed.

Wendy Montgomery

Wow! What a breath of fresh air! Stacie, you are very personable, as well as professional! Freedom Optical has been the best eye experience in YEARS! I love the one-on-one attention I receive as a customer through an appointment only visit. There’s no wondering and stressing over how long the wait time will be as a walk-in to pick up glasses and for a fitting. Very comfortable and friendly setting. I will be a forever customer, and will send others your way. I wish I could give more than 5 stars. Well done, ladies.

Anita Rodgers

I have been coming here to get my glasses for several years, and I love the large selection that they always have. I have been very happy with their quality of customer service as well. They are great at ensuring you are happy with the glasses once they are delivered.