Macali Eye Clinic - Winter Garden, Florida

Mónica Ramos

La atencion del muchacho que habla español , fue excelente, y la Doctora Noble muy dulce , me alegro que hayan personas que hablen español , asi nos sentimos mas tranquilos y podemos comunicarnos cuando nos hacemos los examenes ?

Lisdany Carruyo

Fuimos el día de hoy a la rutina anual y al llegar le pedimos un traductor, llego Jonathan a ayudarnos con el idioma y fue la mejor experiencia ya que nos ayudó en todo fue atento, amable y amigable en la próxima visita quisiera que me volviera a atender el

Alison Osterberg

Went to Macali on Monday for an eye exam and contact lens fitting. Left with samples and called office on Wednesday to let them know they weren’t working out. They didn’t return my call until Thursday and emailed me the new Rx (ones that I noted did not work out). Called back and was notified I would have to wait until the doctor was in on Saturday. Called Saturday and spoke to front office. Staff was dismissive and rude. Never received a call back before office closed for the day. Now I have to wait until after the weekend to speak with the office again.

A patient shouldn’t have to request a prescription four times after paying for an eye exam. Their customer service is abysmal and they charge more for services than other ophthalmologists. Do not recommend for your eye care needs.

Lyndsay Hayes

I cannot say enough good things about my experience today, the front desk staff & eye glass associates were kind and professional, the technician Kirk was so nice, personable, professional and knowledgeable. I can say all the same for Dr. Pickering, her love and knowledge of her career was very evident. Together the staff was able to quickly address and resolve my concerns.

Maureen Anderson

FYI Dr Macali has retired. last year he did my exam and it was wonderful but I felt the eye glass department was over priced and I didn’t feel comfortable with my experience. their new game is to automatically schedule you an appointment without asking you or requesting one, Their answer was that’s how they do reminders.

Sarah B

First Eye ?️?️ Exam Review:

The registration staff was very welcoming and helped me to get check in on an iPad. The technician executed a series of tests for depth perception, color blindness, eye density, and a full scan of my vision. She was very thorough and explained everything she was doing. The doctor was very personable and intelligently explained the process to establish the necessary correction to my vision. After staring at a computer every day of my life for over a decade, I was expecting the worse, but to my surprise he told me the correction would be minimal and I didn’t need glasses. The salesman had incredible patience as I tried on nearly every pair of glasses in the showroom several times. I found a few pairs of sunglasses and very happy with the quality. The exam was painless and I’ll be returning for an annual checkup to this establishment.

David Clark

Do not use this doctors office for eye exams, and to purchase contacts.
They tell you what you have to buy and then when you go to buy, the Contacts they are more expensive than anybody else around.
This is the second time I’ve been there and both times I’ve been asked to pay more than what I need to pay for Contacts. I’ve been wearing contacts for over 15 years. I’ve never paid the kind of prices that they make you pay here. when I question it. I’m told” well that’s how it is”.
And then they want me to go talk to their boss. I I want to buy Contacts. I shouldn’t have to talk to your boss about buying contacts and I shouldn’t have to pay for contacts when they told me there is a less expensive version.

JB Reviews

Dr. Macali and the team at Macali Eye Clinic have been helping our family for over 7 years. The appointment always runs smooth and they are great about communicating every step of the way through your appointment.

Our kids tend to be indecisive when it comes to picking glasses. Their team does an amazing job of understanding what the kids like and patiently helping them choose the right pair. Their warranty process is also a huge plus for any accidents that may happen with our frame. Be sure check the out if you need glasses or contact lenses.