New Smyrna Beach Urgent Care - New Smyrna Beach, Florida

michael m

I got in to see a doctor within 10 minutes because no one else was there. They accepted my insurance and I only had to pay $5. The doctor took their time to listen and talk to me. The next day they called to check up on me. I took all my Prednisone pills by accident the next day because I woke up late, put my supplements in the pill container and took all the pills at work. They gave me another prescription at no extra cost the next day when I called. They exceeded my expectation for service and that is notable because customer service seems to be going downhill. I would highly recommend their service.

Margaret MacDonald

We just stumbled upon this place through Google search. It is a hidden gem! No long line waiting like the other places and very friendly and helpful staff. Doctor explained plan of care and how past lab result was being used to get the right Rx. I really appreciated the insight. Overall, a great experience and this will be our “go to” urgent care when we need it. It’s a hidden gem!

Billy G

Took my money, gave no help. Front staff was nice, but then I was spoken down to and told to go to the ER. Left a bit frustrated to say the least. Dr was very unprofessional and makes you feel like a lesser human and judges you on a personal level

Carissa

We brought our 2 year old here since we were on vacation out of state. The front office staff and the nurse were very nice and personable. When we got back to the room the NP scolded me and said that if my child is feeling fatigue and has a fever then she should be at the ER not at urgent care. It was almost as if she just wanted us to go to the ER and not finish the appointment that I had already paid for. We didn’t know if she had a fever, she felt warm so we brought her into urgent care because we are on vacation not home where I have easy access to medical supplies. She basically said I was risking her life by not going to the ER but she said she would check her out if I wanted. So she checked her ears and while she’s checking her ears, she is shouting over my screaming child “she’s not fatigued, she’s very active! This is not fatigue!” Well she’s two and a stranger with a mask on is putting unknown objects on her, of course she’s screaming and kicking. The last day and a half she has done nothing but lay around and sleep. Very abnormal for a two year old at the beach and sounds a lot like fatigue to me which is why I wrote it down as a symptom. We were sent home with instructions on how to care for sunburn. None of the other symptoms I described such as runny nose, dry cough, and watery eyes were addressed.

Update: we saw our primary care when we got back from vacation, and my daughter had the flu.

Robert Mullis

The staff showed a very caring attitude and the Doctor took the time to listen and explain.

Since we were on vacation, this was not planned. The stress of having to visit a medical facility was eliminated by this caring staff.

Thank You

Tyrell Gamble

Friendly staff. Wait time was not excessive. Medical provider made me feel at ease and was extremely knowledgeable. Highly recommended.

Christine Phinney

The dr. on staff the day of our visit was so personable. He actually came out into the waiting area between his appointments to have a chat about what was going on. Never had a Dr. do that. We were impressed.
Also my husband who was also there with me for a visit (we both had poison ivy) is a veteran and the lady at the front desk gave him a beautiful veteran coin. How cool!
Our nurse was also attentive showing compassion and knowledge to us and everyone who was there.
Great staff and close to home.

Samantha Ernst

Very friendly, caring & informative doctor/staff! Super clean facility. Loved that the doctor asked about my past history, paid attention to the important details & ask many questions. Plus the doctor was very sympathetic to my situation & even told me his personal experience. I will definitely be recommending this urgent care. Thank you for your help!!