Oak View Self Storage - Oak View, California

charles Benton

This was a wonderful experience!
Not only the facilities are so well looked after, they also are safe and extremely easy to get in and out of.
I highly recommend this business and the wonderful people who work there!
Thank you for everything!

Charles

Thank You

Very safe and well cared for facility, I could rest easy knowing my belongings were well protected.

Jason Storlie

Beware of continued charges after vacating unit. Our family was planning a long move, so I stopped in to let their staff know that we would be leaving the following day. Our items would remain in storage for an additional week to be picked up by a moving company. The employee made a note of when our items would be removed from storage and assured us that we would not be charged beyond that month. We were “not” asked to sign any paperwork to vacate the unit.

To our surprise, we continued to receive changes for two additional months. That’s when I contacted the company to request a stop payment. They did stop the payments, but informed us that because we did not fill out any exit paperwork, we could not be refunded for the two prior months. Again, “we did” notify them of when we would be leaving and the exact date that the moving company would be removing our items. We were not asked to sign any exit paperwork, which they have stated is a requirement when vacating a unit. They were well aware that the unit had been vacated and that it was empty, but continued to change us.

The loss of money is not a huge deal to us. It’s more of an ethical issue where the company definitely and purposefully skimmed a little extra money at the expense of their reputation. It was their mistake and the honest thing to do would have been to refund our money.

Wish others better luck with this company.

Kim Paul

Raised rent several times after move in after they'd told me there hadn't been a price hike in 3 years. Lots of spiders and bugs. When asked if they could spray I was told it's not in the budget. Also, not one trash bin on site.

Gregory Bass

Very pleased with the customer service your new
employee, Cassie, provided. Her attitude and disposition
to accommodate the client is positive, considerate
and sincere. She was also efficient to task. Appreciation
for your business can only be improved due to this particular
hire. Thanks again Cassie.

Allen Fitch

Horrible customer service. I didn't get the usual rate increase they mailed out, 11%, so they started adding late fees, locked our unit, and started to lien our stuff. I've paid reliably for years, they could have spent a minute to make a phone call to let me know I didn't get their notice but they would rather be jerks and add up late fees.

Lisa Kolar

Rented a unit for 10 months 2nd floor. Someone had spilled something in the elevator and it was still uncleaned every we we went there. I was curious if they finally cleaned it up due to the panademic. Other than that lady in the office was quite nice.

Marc Funderburk

My name is Marc Funderburk. This last December , Step dad sold property on a 2 week quick sale. So I left they decided that nobody renting much, then try pack 3 bedroom. 3 car garage. They got the big 40' . I didnt want it there so . The did which 3 month paid. I was notified verbally. I couldnt right away do to Virus. I ask to get tool out to work and continue with the bill. He said know rent them at Lowes. Serious? Add gave what I had from my EDD 300 he opened theit . 2 weeks go by. I give 340. Next day on my windshield eviction. What?. Almost 700. Over a months few. Couple days code changed. I said I gave you 4 -15 340 all that and I get this. He said owe 1495 to Barrow it.. from where. Threat me that I'd loose it.. less than a week. He auctioned my stuff. I went by contract. Best I could. I showed effort. Not effortless. On payment that faulted. I didnt know, any way . I hear about it. I went to pick up my Everything for 12yrs passed recently. Her ashes were seen in office. I go there not a her son was 19 gone as well. . My eviction was signed my name.. I wouldn't of signed due to me effort. Numbers scribaled . No initals.. Forgery?. I go get my girl everything gone she not there. Now I wasnt notified the auction so I could get my stuff.. whitch wasn't in safe hands. I got my girl but not 19yr son. Cops called. They wanted me to sign over to get ashes . Nothing hand written spelled right along with copy of a tentents drives license. .. wow. They wanted it back ... identity theft if I didn't.. seriously there's procedure for recycl. I'm notified the other person. Contract a flexible one? I follow it. Across the board like proto call. No discriminate me. Win win? 700 .and my stuff. Claus or contract to protect him. Civil court? I be gone. No public announcement. Or me notified. . I'm at a loss and O well. I can't start to get the police.. was robbed and money all memories.. now I'm sitting here thinking of . I had 3 car shop .. stuff never thought I'd loose it to the one supposed to be acting like he did nothing for pay up
N shut up. Wrongfully done Tom... I billing you 10,000 for loss..
×2 for humanity
20, 000 now no tools for my business and my music and recording equipment that dream lost at 66 songs to go a career. Wrongfully evicted from a facility that was to protect was just walk owell were is my step son? Tom?