Pack and Bianes Vision Care Optometry - Eastlake - Chula Vista, California

Flossie Gonzales

This is the best place to get your eye exam and glasses. One of my daughters saw Dr. Pack and my other daughter saw Dr. Trajano. We love Barbara because she was so amazing over the phone and was able to get them in for an appointment the next day, which is unheard of. Both the doctors were very nice, sweet and made my daughters feel very comfortable during their appointment. This was my youngest daughters very first time getting an eye exam and she said she really felt at home. We love Frank for being being so outgoing and quick. Everyone was so friendly. I also noticed everyone wearing a mask and following safety precautions by cleaning the machines and rooms immediately after use. The office was clean and customer service was great! I will definitely be referring my friends and family here! Thank you for making their appointments positively memorable!

Daniel Gutierrez

Doctor John has been always so professional and nice talk to him as he is as supportive and cordial as he can be. I am so glad I am under his care.
Now, Juan Quezada person that helps you to pick and advise for you to select your new eyewear was extremely helpful and very knowledgeable on what could be a nice pair of glasses for you to be content with your decision. Very professional, cordial and respectful. I am so happy that all the staff at this place is so nice and welcoming. Kuddos to Juan Quezada.

J

The doctors at Pack and Bianes are highly professional and knowledgeable and my experiences have been always positive over the years. The staff is also friendly and helpful and go out of their way to accommodate appointments and minor details. Nice to see the 2nd generation doctor Pack on the team also.

DJ RELLS

I have been using Pack & Bianes Vision Care services for many years now. I am extremely happy with their services they provide. Everyone in the office is so helpful from start to finish of my appointments. I do not see me moving to another Vision Care service in the future. Thank you to the whole staff of Pack &Bianes!

Sarah Feliciano

My experience at Pack & Bianes Vision Care has always been friendly and informative. They show a genuine level of care for their patients and I'm always greeted with a smile and a cheerful greeting. They are very honest in what frames suit you and are accommodating to budgets. Their costs are a fraction higher than what you'd see at Wal-Mart or Costco, but the care and undivided attention you receive here is worth the difference. They have been nothing less than reliable.

Stephanie Lue

Excellent customer service for my initial visit! Dr. Pack was very warm and welcoming. The staff did an excellent job making sure I felt safe with the current covid precautions. I was the only patient in the office, everything I touched was sanitized and the doctor and staff were wearing PPE. Dr. Pack and his team spent a whole hour with me and explained what was going on with my eyes. He was patient and gave me different natural remedies to try to help my dry eyes instead of just writing a prescription. As a person who moves around a lot due to my spouse being in the military, I’ve seen many health care providers ranging between good and bad care. So when you receive good care, it’s a big deal! Thank you!

Chad Adapon

The people that work here are so attentive and considerate.

Jordan went out of his way to schedule an immediate eye exam as well as perform a pre exam for me. The equipment was as innovative as it was foreign, so he and the main optometrist made sure to take extra care for the operations.

Cassandra and Elias were also accommodating for me. Elias was closing me out with the payment and provided me many options and information up front to clear bases.

Dr. Trajano was incredibly professional while personable. It gives me much assurance that someone cares for their patients as much as this doctor.

I loved the way she facilitated the eye exam as well. The flow was nice, lax, and still efficient. Show some love to these people cause they really care! Thanks again.

Mechelle C Whelan

We Love Pack and Bianes Vision Care. The eye doctors for adults and kids are Amazing and the employees that work there are all wonderful. We wouldn't go anywhere else to have our eyes checked. I'd definitely recommend them to others, which I have...Positively Great...Mechelle W.