Prolific Technologies - St Joseph, Missouri

Justin Z.

In the process of fixing my computer I was sold two components that aren't compatible with each other unless you have a specific bios version installed into your motherboard. The tech didn't bother to tell me this. I originally only wanted to replace my parts but was talked into "upgrading" it. I didn't know I was upgrading my problems not my computer. Payed close to 1000 dollars for a incomplete PC. Having to fix and order the CORRECT parts myself now. I'd recommend driving to KC instead.

Edit : Prolific and I were able to resolve this misunderstanding same day I posted the review. Happy to know customer satisfaction is a priority around here. Chris was very helpful and understanding to the situation. Will be back for sure.

Richard M.

Went in to have old computer windows 10 repaired. Explained our options clearly to us.
We decided to get a new computer with windows 11. They transferred everything over and recycled our old computer.
They were very nice about everything and charged a Very fare rate. Could not be happier with everything 😀

Brandon W.

You guys are Awesome!!! Thank you for looking at my gaming top and not making me feel like an idiot. Anywhere else would have loved to screw me and said things where broken to charge me extra money but y'all where honest and it was just a stuck key that kept the keyboard from working and I had accidentally turned the finger mouse pad off without knowing it. You guys are awesome, will 💯 always use you for anything. You got a lifer here. Thank you again seriously

Korey N.

Sad about this place called and asked for liquid cooling paste for a ps5 cpu at home overheating they said they had it even called back reassuring me that it was what was needed gf and son went to pick it up and they said it’s not for sale after telling me it was available for purchase for 14.99 that they only use it to rebuild pc’s feel like they robbed us of gas and time just to bait and switch us bad prolific bad…

Daniel D.

Only place in town I can find computer parts. Saved me in a pinch when I needed a SATA cable. Good service, too.

Joel G.

I have been doing business with them since 2010. They are always prompt and very knowledable. They keep my personal and business computers up and running. Have had to use their express service and they were fast. Thank you for all you do for Savannah Marine, Inc.

Aaron A.

Thought they were just another store until I actually dealt with this place just once and I'm honestly a bit impressed. Through all of the holiday frustration surrounding the business from customers, and this establishment dealing with a little bit of my frustration as well, they still went the extra step for me. My motherboard quit working, they diagnosed the issue and called me within two hours of dropping of my PC, and ordered a new motherboard for me. The motherboard didn't show up within the estimated time given so they ordered another from a different supplier just to try and get it here sooner. That's the behind the scenes customer service that makes me lean towards small businesses.

Brad H.

I mean, not a good or bad review, hence the 3 stars. Called to get help with two things, one of which was kind of a long shot. Had asked if they could help package and ship some computer components for me, which they gave me advice over the phone about getting electrostatic bags which was great, but understandably they couldn’t help me with. But called in today asking if they could help repair a computer microphone, just a blue yeti mic. The USB on it is bad, the website advertises that they do usb repairs on phones and peripherals, which it shouldn’t be much different I would think, besides that you need to remove the knobs to take off the housing, instead of separating a phone. But the repair afterwards should be relatively the same.

Trying to find ways to help out a small business besides the scenario in which I just have a computer part blow out that needs replacement. But finding it hard to use this one for stuff besides if I need an actual component of a computer replaced.

Great customer service on the phones though. Nice as can be.