Publix Pharmacy at Milstead Crossing - Conyers, Georgia

Imma C.

I have recently started a new prescription for a medication that SHOULD be refrigerated. I WAS NOT told that when I picked up the new prescription. Why in the world wouldn't the pharmacist tell me that? Especially given the fact I know I told him this was a new medication and I did ask if I needed to take it with food or not when I initially picked up the first doses of the medication. He should have told me then. Thank God a coworker knows I'm taking it and asked me if I was keeping it in the refrigerator. I just so happen to stop by and pick up a different prescription and I asked about it and the same guy did tell me my coworker was right and that I did need to keep it inside the fridge and that I now have to throw away the last dose of the medication now because I can't use it. I need to take all of these doses to treat my problem. What he should have done was replace my prescription at no cost to me since he failed to tell me I needed to store it in the fridge in the first place when I picked up the first dose. Not ok that I throw away medication that I need because I wasn't informed on how to store it in the first place. Never mind the fact he also filled my initial prescription that I took last month WRONG as well not even knowing I was not storing and taking it right. And to add insult to injury he had the nerve to say "didn't your doctor tell you this" I'm surprised your doctor didn't tell you that " my doctor isn't a pharmacist. She prescribed the medicine I need to treat my illness it's the pharmacist job to tell me about the prescription and how to store it. They need to be giving me 2 free prescriptions to store and take properly since I have stored and taken 1 full month wrong and half of this second month of having the medication. No wonder I'm not seeing any changes in my condition. Thank God it didn't hurt me or even worse kill me. This was really not ok at all.

Nakishia C.

The wait times for medications are ridiculous been suffering from a migraine since yesterday my Dr sent my meds over called 10 this morning and was told the pharmacist set my script to be filled after 3p I told the lady I was suffering and she said well there's alot of orders ahead of yours this is the best we can do no empathy or anything

Mary S.

I enjoyed going before they remodeled the store . Now I try to not go in because Cashiers aren't Happy and Self ring up your own items is Not my thing !!!! I miss Facebook face with Happy Cashiers .

Erin M.

Despite the difficult nature of insurance, medication shortages, and shipping problems that are always true, the staff at this pharmacy have eased the struggle. They do an exceptional job and I've had a pharmacist order medicine for me twice.

They are always open and honest about possible issues, which I really appreciate. If a medicine might not come in, I need to have a backup plan, and everyone at this publix is so understanding of that.

I really appreciate all the work they do to make the process easy for the customer.

Mary N.

Always pleasant and professional. Lately I've only been able to to a partial refill on one of my medications but that's because I get a large amount the the staff always try to help I LOVE THESE PEOPLE AND THIS PLACE!! I'm a cancer patient and a diabetic so I'm there often, still they follow all protocols when identifying me even though they know who I am. I would recommend this pharmacy to anyone.

Melissa G.

Clinic calls in the prescriptions and I am physically there and hear what was said. 5 hrs later my husband goes in there and said they don’t have any prescriptions for me. I call the clinic and the clinic comes back on and said the pharmacist will check it when she has time. What? Still waiting for my prescriptions. Worst!!!!

Sharon P.

Prices full price are better than my co pays at CVS, they are knowledgeable, professional, and efficient, wish I could use them for all my prescriptions. CVS is awful, thank God for Publix.

D S.

It's publix, what you want me to say? Oooh, they did remodel since the last time I've been there.... move to a different area😔