Serenity Health Center - Clermont, Florida

Adam Pierce

This practice has a ridiculously absurd and awful "policy" that completely dismisses step parents as useless and invalid. I am a parent to several children who's "real father" isn't in their life and hasn't been for a very long time. My wife works full time and I'm retired, which leaves me to take my children to these appointments. I say my children because they are. Regardless of DNA, those kids are mine and I'm their father. This business refuses to acknowledge me as a parent, waves a hand, figuratively, at me and says they need to talk to the child's "real parent" on the phone in order to change any medications. So they interrupt my wife at her workplace to ask her questions while I'm sitting 4 feet away from them, and completely qualified to answer. I spend more time with those kids than my wife, their mother, does. I've asked them numerous times what would happen if I was a widower and those children no longer had a mother. How would we accomplish this medication change then? I get no answer. Now they've changed their policy again and the "real parent" needs to be there in person. So now I'm completely invalidated. Whoever runs this place hates step parents. As a result, my wife and 3 of our children will be taking our business elsewhere. I haven't felt this disrespected in a long time. No other doctors practice has ever done this to me and I've been taking these kids to various appointments for 11 years.

Update: they enjoy caring for my family so much they kicked them out of the practice suddenly and without warning or a plan of care/referral elsewhere; including my adult daughter who has nothing to do with this. Nice job serenity, we were already going elsewhere anyway. You can't fire me, I quit.

Lilly Grace

This staff from the receptionist to the nurse practitioners and to the doctor are all amazing. Alexa is so sweet and always greets me with the brightest hello, amber has always been so helpful. Its so nice to come somewhere for help and actually feel like im being helped. I would 10000% recommend this office to anyone who is seeking help. Its rare to find an office where the front staff also help make the experience THAT MUCH better

Lacey Beier

Highly recommend Shari, she is the best! I always look forward to my appointments with her and enjoy coming to the office. I’m always welcomed by their receptionist with the best customer service!

Chazelle Bruno

I am very thankful for Sherry. She is so understanding and supportive through .y pregnancy and life events.

Highly recommend, she and her team do care. I greatly recommend.

Michael Herrera

Sherry has always been amazing to my daughter and I see so many positive changes in her health! Everyone is always very organized and on time, couldn't recommend them enough.

Jennifer Dean

Shari is amazing. She gets me. We laugh and joke but at the end of the day I feel completely safe in her care. I’m glad I met her. Thank you Shari

riley martin

This office is amazing. Front receptionist is so pleasant and welcoming and the doctors are so kind. It really feels like a place that im getting help instead of a place that feels like a hassle to go to.

joie torres

Love this office. Alexa amber and shari are so great and so caring for their patients and it shows! Love this staff and couldnt see myself getting this help anywhere else